- Handling customers’ requests and complaints through our best of breed 24/7 Call Center
- Making sure the customer’s request is being answered within the defined period of execution.
- Keeping the client posted in case of delay or problems.
- Analyzing and studying the customers’ satisfaction and working continuously on enhancing the proposed services.
- Ensuring that customers are treated with full care and respect.
|PLANNING & DESIGN|
|OPERATIONS & MAINTENANCE|
|CONSTRUCTION & AMI|
|METER READING & BILL COLLECTION|
|NON-TECHNICAL LOSSES REDUCTION|