BILLING AND PAYMENT
Bill Issuance
Meter Readers & Collectors
Collection – first visit
Collection – second visit
Understand Your Bill
EXAMPLE OF A BILL:
Payment Options
- You can pay the BUS collector by:
Cash (only LBPs are accepted)
Cheque issued to BUS (BUTEC Utility Services) or EDL (Electricité du Liban).
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If you prefer to pay by direct debit from your bank account, please contact your bank.
New Customers / Start Services
To get connected or to upgrade your current connection, please visit us in one of our divisions. Our customer services employees are happy to assist you with the connection you need.
If you only need a meter and the network is ready, we can start connecting you right away. If your connection requires extra cables, poles or substations, we will do it in two steps. Step one is a technical study and step two is the execution. Application and payment are done separately for both steps. A processing fee, to be paid to EDL, is required for all types of applications.
To apply for connection, please bring the following documents to one of our divisions:
- Copy of your ID
- Confirmation that you have no outstanding bills with EDL (e.g. last bill)
- Original copy of property ownership certificate, or lease contract
Existing Customers / Stop Or Move Services
If you want to stop your electricity connection, please visit us in one of our divisions. If you are moving to another residence, you have to stop your current connection and apply for a new one.
Please bring the following documents with you upon your visit:
- Copy of your ID
- Confirmation that you have no outstanding bills with EDL (e.g. last bill)
- Original copy of property ownership certificate, or lease contract
