The safety of the public as well as our employees is at the core of BUS’s values. We demonstrate our commitment to safety by conducting consistent training seminars for BUS employees and ensure that all BUS team members who work on the distribution grid use their personal protection equipment at all times. But also use the safety practices they were trained to.

Also, as public safety begins at home and with the community, we would also like to share some general tips about handling electricity securely:


  • Never touch any cables laying on the ground
  • Never enter or touch any distribution grid equipment (substation, transformer, switch)
  • If you find an open substation, do not enter it and inform BUS immediately by calling our call center number: 1576
  • Never try to climb on electricity poles
  • Never try to repair a faulty electricity component yourself
  • Never try to avoid the electricity meter or play with the circuit breaker


All electricity equipment might be charged with electricity and as such serious injury or even death can occur when safety directions are not followed – in case of doubt or the occurrence of any of the above please contact BUS directly, inform us of the location and we will send a specialized repair crew to handle the risk situation.

Electrical Safety
and Your Home
Electrical Safety <br/> and Your Home
  • When necessary, use tape to attach cords to walls or floors as nails and staples can damage cords causing fire and shock hazards.
  • Use cords and equipment that are rated for the level of amperage or wattage that you are using.
  • Always screw light bulbs tightly into sockets to avoid sparks or shorts.
  • Be aware that outlets that are unusually warm or produce sparks or a burning smell may signal that unsafe wiring conditions exist. Unplug any cords to these outlets and do not use them until a qualified electrician has checked the wiring.
  • Never overload sockets. It's best to always use just one plug in every socket.
  • Make sure that all exposed receptacle boxes are made of non-conductive materials.
  • Make sure that any extension cords you use are in good condition. Cords with frays, cracks or kinks can lead to fires and electric shocks.
Electrical Safety
and Your Appliances
Electrical Safety <br/> and Your Appliances
  • Turn off all electric appliances that are not in use.
  • Don’t allow electric wires or cables to trail over kitchen appliances or stove tops.
  • Don’t touch appliances with wet or damp hands.
  • Don’t use appliances such as TVs and Microwaves as countertops for placing glasses or containers full of liquid.
  • Only plug one heat-producing appliance, such as a kettle, toaster, or heater into an outlet at a time.
  • Major appliances such as refrigerators, washing machines, and air conditioners should be plugged directly into a wall outlet.
  • Ensure that all surfaces are completely dry and check manufacturer’s guidelines before taking hair dryers, radios or other appliances into bathrooms.  
Electrical Safety
and Your Tools
Electrical Safety <br/> and Your Tools
  • Always use ladders made of wood or other non-conductive materials when working with or near electricity or power lines.
  • Never operate electrical equipment while you are standing in water. Have a qualified electrician inspect equipment that has gotten wet before connecting power.
  • Switch tools off before connecting them to a power supply and disconnect power supply before making adjustments. Do not operate tools by connecting and disconnecting the power cord. Instead use the dedicated switch.
  • Do not clean tools with flammable or toxic solvent and do not operate in an area containing explosive vapors or gases, unless they are intrinsically safe and only if you follow the manufacturer's guidelines.
  • Keep power cords clear of tools during use.
  • Do not carry electrical tools by the power cord or tie power cords in tight knots as this can cause short circuits and shocks.
  • Do not dig, excavate, or hammer nails and try to make holes in the walls or grounds of your home as you may not know what's behind your point of entry and you run the risk of making contact with live wire.
Electrical Safety
and Your Children
Electrical Safety <br/> and Your Children
  • Use outlet or power strip covers, which encase the entire outlet or power strip, leaving room for cords to poke out. These are best for outlets with items like lamps or laptops which are plugged in full time.
  • In homes with small children, ensure that all outlets are protected with child proof caps.
  • Ensure that kids play with kites, airplanes or balls in wide open spaces away from power lines and substations.
  • Teach kids not to pull electrical cords from walls, or play with electrical cords, wires, switches, or plugs. Pulling on a cord can damage the appliance, the plug, or the outlet.
  • Don’t allow children to climb trees near power lines.
  • Don’t allow children to climb any fences around electrical substations, even if a toy or pet gets inside the fence
Electrical Safety
in Accidents & Emergencies
Electrical Safety <br/> in Accidents & Emergencies
  • Ensure that a path to circuit breakers and fuse boxes is clear and ensure that each individual switch is labeled correctly in accordance with the appliance it supplies.
  • Turn off electricity at the main fuse box as long as it is not covered in water, and you don't have to step in water or stand on a wet floor to do so. Then flip each circuit breaker to off.
  • Always disconnect the current before touching any person or electrical apparatus affected by an accident.
  • Never throw water on an electrical fire.
  • If your home has been flooded, all boxes, switches and outlets, must be dried, cleaned, and tested by a qualified electrician when the water recedes. Only then can power be turned back on, circuit by circuit.
  • Unplug small appliances as long as you don’t have to stand in water, or on a damp floor, to do so. Do not turn on any lights or appliances until an electrician has checked your system.
  • Don't go into a basement, or any room, if water covers cords or electrical outlets that are plugged in, or if you hear buzzing, snapping, or popping noises, or see sparks.