- Handling customers’ requests and complaints through our best of breed 24/7 Call Center
 - Making sure the customer’s request is being answered within the defined period of execution.
 - Keeping the client posted in case of delay or problems.
 - Analyzing and studying the customers’ satisfaction and working continuously on enhancing the proposed services.
 - Ensuring that customers are treated with full care and respect.
 
| PLANNING & DESIGN | 
| OPERATIONS & MAINTENANCE | 
| CONSTRUCTION & AMI | 
| METER READING & BILL COLLECTION | 
| CUSTOMER SERVICES | 
| NON-TECHNICAL LOSSES REDUCTION |